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Built for Indian founders & SMBs

Small BusinessCall Center Softwarethat punches above its weight.

Kedeyo gives Indian startups, D2C brands and small businesses a founder-friendly cloud call center — run sales, support and WhatsApp from one login, no PRI lines, no minimum seats.

₹999 / agent · 1-seat min 30-min setup No hardware
10:425G
Kedeyo · Founder app
Live · 4 agents
FO
4 new
  • Rahul S.now
    Missed call · Instagram DM
    Ahmedabad · ₹14,999 skincare leadHOT
  • Priya K.2 m
    Shopify abandoned cart
    Bengaluru · ₹3,499 cartNEW
  • Amit N.8 m
    WhatsApp · trial signup
    Gurugram · 'Demo at 4 PM works'CB · 4 PM
  • Sonal V.1 h
    Annual renewal · upsold
    Pune · ₹24,999 ARRWON
Today
184
Connect
71%
CSAT
4.8

Built for

Small business call center software the whole team actually uses.

From solo founders and 5-agent startups to 40-seat D2C support teams — Kedeyo scales from your first call to your thousandth without changing platforms.

Founder / CEO

Wears every hat

Answer inbound sales calls on mobile, forward overflow to freelancers, and see every conversation in one inbox — no IT team required.

Operations Lead

Running sales + support

Spin up outbound calling campaigns, track agent KPIs, and run WhatsApp broadcasts without juggling Excel sheets and three vendors.

Support Lead

2–20 agents

Unified voice + WhatsApp + email tickets, smart skill routing, and CSAT surveys — deliver enterprise-grade CX on a startup budget.

Why Kedeyo

Kedeyo vs PRI lines vs free tools.

Most small businesses get stuck between expensive PRI setups and spreadsheet-driven chaos. Kedeyo gives you a real call center at a startup price.

Capability
Best
Kedeyo
Old way
PRI + hardware
DIY
Mobile + sheets
Setup time
30 minutes
2-4 weeks
Instant
Minimum seats
1 agent
4-10 lines
1
Upfront cost
₹0
₹80k+
₹0
WhatsApp + voice + email
Built-in
No
No
Call recording & CSAT
Included
Extra fees
Manual
CRM & Shopify / Zoho sync
Native
Custom dev
Copy-paste
Scale to 50 seats
One click
New contract
Falls apart

How it works

From signup to first sale call in 30 minutes.

  1. 1

    Sign Up

    Book a free demo, no credit card.

  2. 2

    Pick Number

    Mumbai, Delhi, toll-free or virtual.

  3. 3

    Add Agents

    Invite team via email, mobile or desktop.

  4. 4

    Connect Tools

    Shopify, Zoho, HubSpot, Google Sheets.

  5. 5

    Go Live

    First call today — pay as you grow.

Startup-friendly compliance

DPDP-ready, DPIIT-recognised partner stack.

Kedeyo is built for DPIIT-recognised startups — we handle TRAI DND scrubbing, DPDP 2023 data rules, call-recording consent and full audit logs so you stay compliant from day one, even before you have a legal team.

Trusted by 600+ Indian startups & D2C brands · AWS Mumbai hosted · 99.95% uptime SLA

TRAI DND scrub

Automatic before every outbound dial.

DPDP 2023 ready

Consent & retention built-in.

WhatsApp official

Meta Business API templates.

GST invoicing

Monthly GST-compliant invoices.

Measurable results

What Indian small businesses see on Kedeyo.

+62%
Sales conversion

D2C brands converting more Shopify abandoned carts via auto-dial callbacks within 60 seconds.

-71%
Cost vs PRI + BPO

Startups replace expensive PRI lines and outsourced desks with a 4-agent Kedeyo setup.

4.8/5
Customer CSAT

Unified voice + WhatsApp + email means customers never have to repeat themselves.

Use cases

One platform. Every small business playbook.

Shopify & D2C brands

Confirm COD orders, recover abandoned carts, run WhatsApp reorder campaigns and answer WISMO queries — all from one inbox synced to Shopify.

  • Abandoned-cart auto-dial in under 60 seconds
  • COD confirmation via IVR or WhatsApp
  • NDR & RTO reduction workflows
  • Shopify, WooCommerce & Unicommerce native sync

Typical results

  • Cart recovery+58%
  • COD confirmed92%
  • RTO drop-34%
  • Setup time30 min
Customer stories

Two very different customers. The same outcome.

We launched Moonlight Privé to 200 HNI buyers across India — every concierge call had to feel personal. Kedeyo's AI greets in Hindi and English, books private viewings, and routes warm buyers to our team within two rings. Our concierge desk reclaimed eight hours a day.
Rahul Jatt·Brand Director·SOVANSCA·Mumbai

FAQ

Small business call center software — common questions.

What is small business call center software?
Small business call center software is a cloud-hosted calling platform that lets startups, SMBs and D2C brands run inbound and outbound calls, WhatsApp and email support from one dashboard — without buying PRI lines, PBX hardware or hiring a dedicated IT team.
How much does Kedeyo cost for a small business?
Kedeyo starts at ₹999 per agent per month on the Starter plan with a 1-seat minimum. There's no setup fee, no hardware cost, and a free demo on every plan so you can try before you pay.
Can a 1-person startup use Kedeyo?
Yes. Kedeyo works from a single founder laptop + mobile combo. Take inbound calls on the mobile app, run outbound dialer from the browser, and add agents later as you grow.
Does Kedeyo work with Shopify, Zoho and HubSpot?
Kedeyo has native integrations with Shopify, WooCommerce, Zoho CRM, HubSpot, Pipedrive, LeadSquared and Google Sheets — so every call, WhatsApp and email is auto-logged to the right deal or customer record.
Is Kedeyo compliant with Indian telecom regulations?
Yes. Kedeyo is TRAI DND compliant, DPDP 2023 aligned, uses the official WhatsApp Business API, provides GST-compliant invoicing and is hosted on AWS Mumbai for data residency.
How long does it take to go live?
Most small businesses go live in 30 minutes — sign up, pick a number, invite agents, connect your CRM, and start calling. No project manager or integration consultant required.
Ready when you are

Better customer conversations start here.

The next call your team picks up is either a chance to win a customer or a chance to lose one. Kedeyo makes sure your team is on the winning side — every time, in every language, on every channel.

30-minute walkthroughTailored to your industryNo slides — just the product
Book a free demo+91 76210 73586info@kedeyo.com
5 min
Go-live
TRAI
Registered
DPDP
Compliant
ISO 27001
Certified