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WhatsApp broadcasting & campaign automation for India.

Send bulk WhatsApp messages, automate customer journeys and drive conversions with the official WhatsApp Business API. Meta-approved, secure and built for Indian enterprises.

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  • Meta-approved API
  • Template management
  • Real-time analytics
Diwali sale · liveUpdating sub-second
  1. Stage 01
    Audience
    5,200 contacts
    3 segments · Mumbai + Delhi
  2. Stage 02
    Template
    Promotional · approved
    “Hi {{name}}, 40% off…”
  3. Stage 03
    Broadcast
    Live · sub-second
    Throttled · NDNC scrubbed
  4. Stage 04
    Delivered
    4,521 reached
    Updating live · ✓✓
  • 87%
    Delivered
  • 68%
    Read
  • 6.8%
    Conversion

Official API

Meta-approved WhatsApp Business API.

Official integration with WhatsApp Business API. No grey routes, no compliance risks — reliable, secure messaging at scale.

Official Meta partner

Direct connection to WhatsApp Business API with full compliance and verification.

Green-tick verified

Display your verified business badge on WhatsApp, building instant customer trust.

Instant delivery

Real-time routing with 99.9% uptime SLA for mission-critical communications.

Compliance built in

GDPR, NDNC and WhatsApp Business Policy compliant by default for Indian businesses.

Template gallery

Pre-built message templates.

Ready-to-use WhatsApp templates for common business scenarios. Customise and deploy in seconds.

Order confirmationTemplate
Hi! Your order #45821 has been confirmed.
Great! When will it ship?
Ships tomorrow by 6 PM. Track here: kedeyo.link/track
Appointment reminderTemplate
Reminder: your appointment is tomorrow at 2 PM.
Thanks! I'll be there.
Perfect. Reply with any questions.
Promotional offerTemplate
Exclusive: 40% off home appliances. Ends today!
Which products are on sale?
Fridges, ACs, washing machines. Shop now!
Payment reminderTemplate
Payment due for invoice INV-2024-5432. Amount: ₹15,000
Can I get an extension?
Due date extended to 15th April. Pay here: kedeyo.link/pay

Campaign flow

5-step broadcast workflow.

From template to results — a streamlined broadcast workflow.

  1. Step 01

    Create template

    Design message with personalisation variables

  2. Step 02

    Select audience

    Target by segment, location or behaviour

  3. Step 03

    Schedule

    Set send time with timezone-aware scheduling

  4. Step 04

    Broadcast live

    Send to thousands in seconds with throttling

  5. Step 05

    Track & optimise

    Real-time delivery and A/B test results

Use cases

How Indian businesses use WhatsApp broadcasting.

E-commerce

E-commerce & retail.

Cart abandonment rates hit 70%. Email open rates are below 20%. WhatsApp messages get 68% read rates — 4× more than email for Indian shoppers.

Kedeyo WhatsApp campaigns drive 3.5× higher engagement than email. Order updates reduce “where is my order” calls by 45%.

  • Cart recovery

    Automated reminders for abandoned carts with product images and links.

  • Flash sale alerts

    Targeted promotional messages to segmented customer lists instantly.

  • Order tracking

    Real-time shipping updates reduce support calls by 45%.

Technical specifications

Enterprise-grade messaging infrastructure.

Numbers your IT and compliance teams would put in an RFP.

Message delivery
Uptime SLA
99.9%
Message routing
Sub-second
Auto retry
Smart logic
Throughput
Millions / hour
Priority queue
Transactional first
Security & compliance
Encryption
End-to-end
GDPR
Compliant
NDNC
Auto-checked
Audit
Complete logging
Certifications
ISO 27001
Integration & API
REST APIs
Full access
Webhooks
Real-time events
CRM
Salesforce, Zoho
Bulk upload
CSV import
Automation
Zapier & Make

Real Indian businesses

Brands that broadcast on the official Meta API.

Retail, healthcare, NBFCs and EdTech teams running Kedeyo WhatsApp today.

“Diwali sale broadcasts hit 5,200 customers in under 30 seconds. Read rates were 68% — we used to struggle to get email opens above 18%.”
VR
Anita Raghavan
CX Lead · Vela Retail
Vela Retail
“Appointment no-shows dropped 60%. Patients confirm via WhatsApp instead of ignoring our calls.”
SD
Dr. Priya Iyer
Founder · Sunshine Dental
Sunshine Dental
“EMI default rate fell 28% in two quarters. WhatsApp payment reminders with one-tap pay links reach borrowers when SMS doesn't.”
LN
Sandeep Reddy
Head of Collections · Lendmark NBFC
Lendmark NBFC
“Onboarding messages have 90% read rates within an hour. Counsellors only call back the leads who actually replied.”
NP
Aarav Khanna
Admissions Lead · NorthPeak EduTech
NorthPeak EduTech
“Diwali sale broadcasts hit 5,200 customers in under 30 seconds. Read rates were 68% — we used to struggle to get email opens above 18%.”
VR
Anita Raghavan
CX Lead · Vela Retail
Vela Retail
“Appointment no-shows dropped 60%. Patients confirm via WhatsApp instead of ignoring our calls.”
SD
Dr. Priya Iyer
Founder · Sunshine Dental
Sunshine Dental
“EMI default rate fell 28% in two quarters. WhatsApp payment reminders with one-tap pay links reach borrowers when SMS doesn't.”
LN
Sandeep Reddy
Head of Collections · Lendmark NBFC
Lendmark NBFC

Common questions

Frequently asked questions.

If yours isn't here, our solutions team will answer it on the demo call.

  • Yes, WhatsApp broadcasting is legal in India when using the official Meta WhatsApp Business API and complying with NDNC registry and consent requirements. Kedeyo ensures full compliance with all Indian telecom regulations.

  • WhatsApp Business API is Meta's official platform for businesses to send high-volume messages. It offers green-tick verification, template approval and comprehensive analytics — unlike the regular WhatsApp Business app.

  • Pricing is based on messages sent. Start with our demo trial to test, then choose from pay-as-you-go or volume-based plans. Meta charges conversation-based pricing which varies by country and message category.

  • Yes, WhatsApp Business API supports both broadcasting (outbound) and two-way conversations (inbound). Perfect for customer support workflows alongside marketing campaigns.

  • With official WhatsApp Business API, expect 95%+ delivery rates. Kedeyo's platform adds smart retries, NDNC filtering and number validation to maximise successful deliveries for Indian audiences.

Ready when you are

Better customer conversations start here.

The next call your team picks up is either a chance to win a customer or a chance to lose one. Kedeyo makes sure your team is on the winning side — every time, in every language, on every channel.

30-minute walkthroughTailored to your industryNo slides — just the product
Book a free demo+91 76210 73586info@kedeyo.com
5 min
Go-live
TRAI
Registered
DPDP
Compliant
ISO 27001
Certified