We launched Moonlight Privé to 200 HNI buyers across India — every concierge call had to feel personal. Kedeyo's AI greets in Hindi and English, books private viewings, and routes warm buyers to our team within two rings. Our concierge desk reclaimed eight hours a day.
Introducing Kedeyo Voice Bot — Automate customer calls with natural, human-like conversations.New: Kedeyo Voice Bot is here!
Book a free demoBuilt for developers, brokers & portals
Real Estate Call CenterSoftware for Builders, Brokers& Channel Partners.
Kedeyo is a cloud real estate call center software for Indian developers, property portals and broker networks — instant lead dialling, site-visit booking, CP engagement and post-sale handover support on one platform that scales with launches.
RERA audit-ready DPDP 2023 TRAI windows
Sales Desk
Builders · CP · portals
Connect rate
71%
↑ 22%
Site-visit %
31%
↑ 12%
Booking %
8.4%
↑ 2.1
- LD-2204VisitGurugram 3BHK — Rohan M.Site visit Sat 11 AM confirmed
- LD-2231QualifyMumbai 2BHK — Neha D.Budget & loan eligibility check
- LD-2248RetryBengaluru plot — KarthikFollow-up call tomorrow 4 PM
- LD-2187BookedPune villa — Asha Realty (CP)Token received — handover queued
Aurora Heights · funnel142 → 44 → 12
RERA audit-readyRefresh · 4 s
Who it's built for
Three roles that close Indian real-estate sales.
Sales Head — Developer
Owns launch pipelines across 2-10 projects — wants instant lead dial, real-time inventory view and live booking funnel by project.
BuildersTele-sales Manager
Runs 50-200 tele-sales execs — needs predictive dialling, lead-score queues, site-visit booking in the call and daily scorecards.
Portals / BrokersChannel Partner Head
Engages 500+ channel partners — wants dedicated CP lines, WhatsApp inventory updates and commission-call visibility.
Channel / CPKedeyo vs PRI + Excel CRM
What changes when your real-estate sales desk moves to Kedeyo.
Before
PRI + Excel + email
After
Kedeyo real estate CC
Lead response time
Hours — tele-sales works on yesterday's Excel lists.
Auto-dial in 60 seconds — hot lead hits agent first ring.
Site-visit booking
Email/WhatsApp back-and-forth; 40% no-show rate.
Visit slot picked on call, WhatsApp reminder + cab tracker.
Project routing
One DID per project; no overflow or CP split.
Skill-based routing — project, city and CP vs retail split.
Channel partner desk
CP complaints drown in the same queue as buyers.
Dedicated CP IVR, inventory pings & commission updates.
Reporting & compliance
No call trail per booking; RERA audits are painful.
Call + consent recording tagged to lead, project & CP.
The buyer journey on Kedeyo
From enquiry to booking — 5 calls that protect every launch.
- 1
Enquiry Capture
Ad / portal / CP lead hits Kedeyo via webhook & scored.
- 2
Qualify Call
Budget, city, BHK, loan fit captured in 60 seconds.
- 3
Site Visit
Slot picked; cab / CP briefed; WhatsApp confirm sent.
- 4
Negotiate & Book
Pricing, payment plan, token capture on call with link.
- 5
Handover
Possession milestones + pending docs tracked to closure.
Built for Indian real-estate reality
Sales calling that clears RERA audits, protects buyers and pays the CP desk on time.
Kedeyo is designed for the launch scale, CP ecosystem and buyer-trust expectations of Indian real estate. Outbound calls run inside TRAI windows, every lead call is tagged to project and unit with recording stored, and buyer / CP consent is captured in line with the DPDP Act 2023 — helping developers maintain the disclosure and grievance-handling practices set out under the Ministry of Housing & Urban Affairs (MoHUA) RERA framework.
TRAI windows
Outbound inside approved hours.
DPDP 2023
Buyer & CP consent logged.
RERA audit
Calls tagged to project & unit.
99.95% uptime
Launch-day surge ready.
What developers & portals see in 90 days
Real outcomes Indian real-estate firms report on Kedeyo.
+48%
Site-visit rate
60-second auto-dial plus WhatsApp slot confirm moves portal leads from enquiry to site visit faster.
-34%
Lead leakage
Every portal and CP lead gets dialled in minutes — no enquiry rots in Excel between shifts.
2.7×
Tele-sales productivity
Predictive dialling, screen-pop and disposition flows let each exec touch 2.7× more buyers per shift.
Use cases
Every real-estate workflow in one call center software.
Sales dialling & site-visit booking
Every portal/ad lead is auto-dialled in 60 seconds, qualified with a guided script, and booked for a site visit on the same call — with WhatsApp reminder and cab-tracker link in the flow.
- 60-second speed-to-lead auto-dial
- Guided qualify script (budget, BHK, loan)
- Site-visit booking in call + WA reminder
- Project / city / CP skill-based routing
Typical impact
- Lead → Visit+48%
- Visit → Booking+26%
- No-show rate-32%
Customer stories
Two very different customers. The same outcome.
FAQ
Real estate call center software — your questions, answered.
What is real estate call center software?
Real estate call center software is a cloud contact-center platform tailored for developers, property portals and broker networks. It combines 60-second lead auto-dial, site-visit scheduling, channel-partner engagement and post-sale handover calling on one platform with recording, lead-score routing and project-wise dashboards.
How fast does Kedeyo dial a new property lead?
Under 60 seconds from webhook. Lead score and project pick the right queue, and the call screen pops with budget, city, BHK and CP source before the exec says hello.
Does it integrate with CRM and portals like Sell.Do, Salesforce, 99acres, MagicBricks?
Yes. Kedeyo ships with connectors for Sell.Do, Salesforce, LeadSquared, Zoho, 99acres, MagicBricks, Housing.com and custom stacks via REST APIs and webhooks.
Can it handle channel-partner calls separately from retail buyers?
Yes. A dedicated CP IVR plus skill-based routing splits CP vs retail buyers, with priority queues, inventory WhatsApp broadcasts and commission-status campaigns.
Is it RERA and DPDP compliant?
Every call is tagged to project, unit and lead, with recording retention and consent logs aligned to DPDP Act 2023 and TRAI outbound windows, making RERA audits straightforward.
What does real estate call center software cost?
Kedeyo is priced per seat per month with transparent call/minute and WhatsApp charges. Pricing depends on seats, projects, CRM/portal integration and recording retention — book a demo for a tailored quote.
Ready when you are
Better customer conversations start here.
The next call your team picks up is either a chance to win a customer or a chance to lose one. Kedeyo makes sure your team is on the winning side — every time, in every language, on every channel.
30-minute walkthroughTailored to your industryNo slides — just the product
Book a free demo+91 76210 73586info@kedeyo.com
5 min
Go-live
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Registered
DPDP
Compliant
ISO 27001
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