Introducing Kedeyo Voice Bot — Automate customer calls with natural, human-like conversations.New: Kedeyo Voice Bot is here!
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Your agents stop punching numbers and start closing deals. Kedeyo connects 3× more calls per hour, scrubs DND automatically and stays TRAI-compliant from day one.
How it works
No hardware. No manual dialling. Upload your list and let the auto dialer handle the rest.
CSV, Excel or paste directly. Duplicate detection and DND scrubbing happen automatically before the first call.
Choose dialling mode, set calling hours (9 AM – 9 PM IST per TRAI), configure retry attempts, assign agent groups.
The system dials multiple numbers, detects answering machines and connects live answers to the next available agent.
Watch real-time dashboards. Pause campaigns, change pacing, reassign agents — all from a single supervisor screen.
2 dialing modes
Every outbound campaign is different. Pick the mode that matches your team size, list quality and compliance needs.
Dials ahead of agent availability using algorithms that predict when the next agent will be free. Maximises talk time for large teams running 50+ agents.
Shows the agent full customer context before the call connects. Agent decides when to dial. Perfect for high-value B2B calls where preparation matters.
Key features
Three jobs that decide whether your outbound floor scales — or just gets louder.
Before every campaign, Kedeyo cross-references your contact list against the TRAI NCCP registry. Numbers on the DND list are excluded automatically.
Run multiple outbound campaigns simultaneously. Each gets its own contact list, dialling mode, agent group and schedule — supervisors switch from one screen.
Every outbound call is recorded and stored in an encrypted vault. Agents tag each call with a disposition — keeping your data organised for follow-ups.
Industry use cases
Three different floors. Same platform. Click a use case to see the real numbers.
A Mumbai-based collections BPO switched from manual dialling to Kedeyo's predictive dialer. Agent talk time jumped from 18 minutes per hour to 42 minutes — without adding a single seat.
Algorithm dials 3 numbers per available agent. Only connected calls reach humans.
Campaign progress, agent performance and connect rates live on the supervisor screen.
Real Indian outbound floors
BPOs, brokers, NBFCs and EdTech admissions running Kedeyo's auto dialer today.
Common questions
If yours isn't here, our solutions team will answer it on the demo call — with your real campaign on the screen.
An auto dialer is software that automatically dials phone numbers from a contact list and connects answered calls to available agents. Kedeyo's auto dialer goes further — it scrubs DND numbers and routes live connections using intelligent pacing algorithms. Your agents never dial manually.
Yes. Kedeyo auto-scrubs every contact list against the TRAI NCCP (National Customer Preference Register) before dialling. Calls are restricted to 9 AM – 9 PM IST as mandated. Full audit logs are generated for every campaign to support compliance reviews.
Predictive works best for large teams (30+ agents) running high-volume campaigns where maximising talk time matters most. Preview is ideal for B2B sales and high-value calls where agents need to see full customer context before dialling. You can switch modes per campaign.
The platform supports 10,000+ concurrent calls. A typical 50-agent team using predictive mode processes 15,000 to 25,000 calls per day. Infrastructure auto-scales during peak hours with no performance degradation.
Most teams go live within 30 minutes. Upload your contact list, configure a campaign, assign agents and start dialling. Number porting from your existing provider takes 3–5 business days separately, but you can use new numbers immediately.
The next call your team picks up is either a chance to win a customer or a chance to lose one. Kedeyo makes sure your team is on the winning side — every time, in every language, on every channel.